Acceptable Use & Messaging Policy
Use AUTO DADY AI for legitimate customer service and permission-based business communication.
1. Permitted business use
Use the platform for e-commerce support, corporate enquiries, lead qualification and business follow-up. Keep customer-facing identities accurate and avoid misleading claims. Follow Meta’s current WhatsApp Business Messaging Policy and the rules of your other connected services.
2. Consent and opt-out
Record a lawful permission basis before starting marketing conversations. Approved templates are required for supported business-initiated messaging outside the customer-service window. Respect requests to stop, including requests received outside WhatsApp. The app recognizes exact STOP, unsubscribe and configured supported stop phrases; staff must act on all other reasonable opt-out requests. Do not treat a customer’s service question as blanket marketing permission.
3. Prohibited conduct
Do not send spam, scrape phone numbers, buy unsolicited contact lists, impersonate another business, distribute malware, commit fraud or try to bypass another platform’s controls. Do not process unlawful content or use the service for prohibited products, discriminatory targeting or unauthorized surveillance. Do not upload passwords, card security codes, account PINs or unnecessary sensitive data.
4. Enforcement and reports
We may restrict activity that threatens customers, the service or third-party accounts. Meta may separately reject templates, restrict numbers or change eligibility. Report abuse or a suspected security issue to mushtaq@dadtechnologies.com.